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device manager unable to identify the IR Trans USB

PostPosted: Thu 7. Jul 2011, 08:08
by ideadude
After installing and reinstalling the IRTrans software, our device manager is unable to identify the IR Trans USB under Universal Serial Bus Controller.
We are using winxp sp3 on this system.
Later plan to install and use win ultimate 64 bit
Do you have any solutions or other checks we need to preform?

The blue light blinks when the remote is pressed, and will shut down and start htpc. The device manager does not see the usb connection.

Thank you