Constant reboot when external receiver is plugged in

Here is the place for all Hardware and Firmware related questions

Moderator: marcus

Constant reboot when external receiver is plugged in

Postby billytcherno » Sat 23. Aug 2014, 11:16

Hi all,

I just unwrapped a few Ethernet PoE dB version devices straight from the delivery box. When I start the "virgin" device, and enable the "Select External Receiver 1" on the "IR Receive" page (type is 38kHz), and then plug in an external receiver in the front of the device (receiver from irtrans.de!), the device enters a infinite reboot cycle. Only removing the external receiver cable stops the endless rebooting. I have the same problem with another new device of the same type

This is the version information displayed. The sticker on the device states that it is a V2.1 device

MAC Address 00-22-3E-0A-01-07
LAN Version L1.11.06
IR Version E6.08.42

I have an older Ethernet dB version (no POE), with "sticker" version V2.3 (Strange, as I bought this one 1.5 years before the PoE version) on which I do not have this problem of rebooting.
billytcherno
 
Posts: 16
Joined: Thu 10. May 2012, 07:43

Re: Constant reboot when external receiver is plugged in

Postby billytcherno » Sat 23. Aug 2014, 11:21

Update:

The constant rebooting problem is due to a faulty IR receiver. So, of the 3 receivers I received in my shipment, 1 is faulty.

IRTransSupport : I will send an email to info@irtrans.de regarding a replacement of the faulty unit
billytcherno
 
Posts: 16
Joined: Thu 10. May 2012, 07:43

Re: Constant reboot when external receiver is plugged in

Postby eric » Mon 25. Aug 2014, 10:37

thanks for the email. A replacement should be on its way.
eric
Administrator
 
Posts: 157
Joined: Mon 22. Oct 2012, 10:05


Return to Hardware

Who is online

Users browsing this forum: No registered users and 6 guests