USB devices crashing Windows 10

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USB devices crashing Windows 10

Postby wawa79 » Mon 17. Apr 2017, 15:22

Hello,

My 2 IRtrans USB devices are causing regular crahes (1 per week avg) of the Windows 10 based PC they are connected to: PC becomes unresponsive and requires a hard reboot.

I run IRServer Version 6.10.21. Power saving of USB is disabled. Devices are connected direct to the USB port (no USB switch) and PC run 24/24h and 7/7h (used for home automation). Details of devices:
[ 0]: IRTrans USB U6.08.42 SN: 66624
[ 0]: IRTrans USB U5.04.46 SN: 24162

I have 2 IRtrans devices and they behave the same. I tested them on 3 different computers (1 mini PC, 1 Intel atom based PC, 1 Windows tablet). It has taken me months to find that the cause of instability of my home automation system was the IRtrans device.

In order to avoid the device to crash my home automation system, I connected it to a dedicated Windows 10 mini-PC with no other software than IR Server.
The IRtrans device is interfaced with Lirc service of IR server. This isolates the faulty device but does not fixes my issue (when the mini-PC crashes, I loose IR).

Can you suggest how to troubleshoot the issue?

Thank you in advance
wawa79
 
Posts: 6
Joined: Sat 10. Nov 2012, 22:44

Re: USB devices crashing Windows 10

Postby wawa79 » Sun 23. Apr 2017, 17:08

Can I expect support from IRTrans for this?
Do I miss something? Not found similar topic in existing topics...

Thank you
wawa79
 
Posts: 6
Joined: Sat 10. Nov 2012, 22:44

Re: USB devices crashing Windows 10

Postby wawa79 » Fri 12. May 2017, 12:53

Can I expect support from IRTrans for this?
Thank you!
wawa79
 
Posts: 6
Joined: Sat 10. Nov 2012, 22:44

Re: USB devices crashing Windows 10

Postby wawa79 » Sat 3. Jun 2017, 21:32

After testing and debug, my finding is that Lirc server of IRServer does not behave properly when several clients are connecting.
I am using Lirc client from Eventghost, and disabling it solved my crash issue.
wawa79
 
Posts: 6
Joined: Sat 10. Nov 2012, 22:44


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