IRServer Error opening COM/USB Port/LAN Device

Ethernet specific questions and answers - IRTrans LAN, LAN Controller devices

Moderator: marcus

IRServer Error opening COM/USB Port/LAN Device

Postby Stef » Tue 14. Jan 2014, 11:06

I'm not able to start my IRServer connecting to the Multicontroller in our network.

-The IP is provided in the lan part of the startup propertie
-I'm able to ping the device in our network
-I can reach the webinterface of the device
-Network firewall has port 21000 opened for TCP and UDP traffic

IRServer doesn't start...

Any idea?
Stef
 
Posts: 8
Joined: Mon 26. May 2008, 08:04

Re: IRServer Error opening COM/USB Port/LAN Device

Postby Stef » Tue 14. Jan 2014, 11:07

Addtional info

I'm using IRServer version 6.10.16
Stef
 
Posts: 8
Joined: Mon 26. May 2008, 08:04

Re: IRServer Error opening COM/USB Port/LAN Device

Postby Stef » Tue 14. Jan 2014, 11:46

ERROR LOGS:

Init Server Socket done
IRServer Version 6.10.16
Init Events done
Getversion Error
Init communication ...
Getversion Error
Init communication ...
Error opening COM/USB Port/LAN Device
Stef
 
Posts: 8
Joined: Mon 26. May 2008, 08:04

Re: IRServer Error opening COM/USB Port/LAN Device

Postby IRTrans » Tue 14. Jan 2014, 11:58

When the IP of the device is provided and the device can be reached it has to be a firewall problem.

Please note that not only the Windows FW might be active - NW security SW often has its own FW.

IRTrans
IRTrans
Administrator
 
Posts: 2115
Joined: Mon 21. Apr 2008, 23:32

Re: IRServer Error opening COM/USB Port/LAN Device

Postby Stef » Tue 14. Jan 2014, 13:06

thanks for the answer.

Do we need to open port 21000 for TCP and UDP as well?
Stef
 
Posts: 8
Joined: Mon 26. May 2008, 08:04

Re: IRServer Error opening COM/USB Port/LAN Device

Postby eric » Mon 20. Jan 2014, 09:46

The IRTrans SW uses UDP port 21000 for communication unless it is specifically set to TCP. Meaning: UDP 21000 should be enough.
eric
Administrator
 
Posts: 157
Joined: Mon 22. Oct 2012, 10:05


Return to Ethernet

Who is online

Users browsing this forum: No registered users and 1 guest

cron