Motorola 1963 Box Kpn learning Problem including .rem file

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Motorola 1963 Box Kpn learning Problem including .rem file

Postby janholleman » Sun 19. Feb 2012, 11:25

I put all on transm..and recei... and i want to learn the command.
Irtrans learned but nothibg happend when i send a command.

I think something go wrong with the learning ir code

Thanks
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Re: Motorola 1963 Box Kpn learning Problem including .rem file

Postby IRTrans » Sun 19. Feb 2012, 12:34

Hi,
difficult to say. Maybe the Remote control uses 56kHz Carrier frequency. Then you would need a Learning receiver to learn those codes.

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Re: Motorola 1963 Box Kpn learning Problem including .rem file

Postby janholleman » Sun 19. Feb 2012, 16:49

But where can i buy it and why the original don't learn the device! Because
of the freq.!

I also have a universal regular remote control and it learn al the codes and it function!

Now i want to make the database compleet with this new device and then the
irtrans dont support!!!!!!

Then i have version 2.0.5.28302 and Irserver 6.08.38
So can you tell me what i need or if it is possible because i saw that
it also depend of version irtrans! I read something about version 2.2.......!
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Re: Motorola 1963 Box Kpn learning Problem including .rem file

Postby IRTrans » Sun 19. Feb 2012, 18:06

Hi,
of course the IRTrans can learn the IR Codes, however only with the correct IR Receiver.

The standard receiver supports 36-40kHz.

What IRTrans device do you have? Most devices (execept the IRTrans USB and older PoE/LAN Devices) do support connecting an external Learning receiver.

Of course we do sell those Receivers.

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Re: Motorola 1963 Box Kpn learning Problem including .rem file

Postby janholleman » Sun 19. Feb 2012, 19:10

I have the lan device from 2007 / 2008

Is that compatible with the ir learning! Or how do i know that
i have an old one.

I am also from the begining with the problems of learning remote like dreambox also.
Because i use homeseer i write a script for every button but nomarly you can learn the
remote control in homeseer accept dreambox. So i hope that my device is compatible and
tell me then where i need to look for model number and what i need to order.
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Re: Motorola 1963 Box Kpn learning Problem including .rem file

Postby IRTrans » Sun 19. Feb 2012, 22:15

Hi,
simply have a look at the Type label on the bottom of the device. The hardware version has to be 2.2 or 2.3 to support an external receiver.

You should have a 2.2 device if you bought it in 2007/2008.

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Re: Motorola 1963 Box Kpn learning Problem including .rem file

Postby janholleman » Mon 20. Feb 2012, 07:36

I check the the label and it is V2.2.

Can you give the right type number for the article that i need and then i go to order it.

Do i need a rom update for the device!!!!! And is my dreambox problem then also resolved!
I mean to learn the commands in Homeseer!

Thx
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Re: Motorola 1963 Box Kpn learning Problem including .rem file

Postby IRTrans » Mon 20. Feb 2012, 14:00

Hi,
I suppose you will need a firmware update, yes. The new receiver together with the new firmware will allow you to learn the Dreambox codes easily, too.

Please note that you can only use it to learn IR Codes - not for receiving because the range is only 0.5m.

The part number is COD-RCV-EXT.

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Re: Motorola 1963 Box Kpn learning Problem including .rem file

Postby janholleman » Tue 21. Feb 2012, 09:39

How do i become the rom update because i go to
order the cable.

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Re: Motorola 1963 Box Kpn learning Problem including .rem file

Postby IRTrans » Tue 21. Feb 2012, 11:38

If you send us the exact type of your device (from the typelabel) via Email we can send you a firmware update.

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