Software wont installl

The meeting point for people using one of the IRTrans OEM Display devices

IMPORTANT: Please note that these devices are neither manufactured nor sold by IRTrans. That means we cannot answer any hardware related questions here. Furthermore there is no direct Email support through IRTrans available for these devices.

Moderator: marcus

Software wont installl

Postby cws3020 » Mon 23. Jun 2008, 16:17

I downloaded the IR Trans from you site. I have a zalman hd160 case that has a ir trans receiver in it. My computer is running Vista Home Premium x64. When I run the setup.exe I can not get passed the prequisites of the installation. It tell me to use windows update to download Microsoft Visual C++ Runtime 8.0 x64. I went to the microsoft site and typed this into the download center and all that I came up with was Microsoft Visual C++ 2005 or 2008 Redistributable bundle x64. So I tried installing both of those, but still cant get passed the prequisites screen of the ir trans installation. Any help would be greatly appreciated.

Thank You,

Chris
cws3020
 
Posts: 2
Joined: Sat 21. Jun 2008, 08:43

Re: Software wont installl

Postby IRTrans » Mon 23. Jun 2008, 19:01

Hi,
you do not need to download these components from Microsoft - the installer will do it on it's own.
However, it will need an internet connection on the PC to do that.

IRTrans
IRTrans
Administrator
 
Posts: 2115
Joined: Mon 21. Apr 2008, 23:32

Re: Software wont installl

Postby cws3020 » Mon 23. Jun 2008, 23:53

It doesnt download the update. It tells me to manually go to windows update and download it myself. Then the install fails. Is there a place where I can manually download the app that the irtrans installer wants me to download and install it myself before running the irtrans installation.
cws3020
 
Posts: 2
Joined: Sat 21. Jun 2008, 08:43

Re: Software wont installl

Postby IRTrans » Tue 24. Jun 2008, 13:09

Hi,
I have never seen that.

Could you send us a screenshot showing that message ?

If you cannot upload it here in the forum you can send it via Email to support@irtrans.com.

IRTrans
IRTrans
Administrator
 
Posts: 2115
Joined: Mon 21. Apr 2008, 23:32

Re: Software wont installl

Postby rikkie_pc » Mon 20. Apr 2009, 19:42

I have exactly the same problem.
Setup:

VF110 (OrigenAE H6)
Win7 Beta

Strange thing: I had the VF110 installed and running on the same win7 install I'm using right now. After some driver problems (not related to the IRTrans module) I had to recover to a previous recovery point. After that, the VF110 won't install the C++ runtime anymore.
rikkie_pc
 
Posts: 4
Joined: Wed 4. Feb 2009, 17:37

Re: Software wont installl

Postby rikkie_pc » Mon 20. Apr 2009, 19:50

print screens:
Attachments
runtime.jpg
runtime.jpg (89.96 KiB) Viewed 34709 times
runtime2.jpg
runtime2.jpg (75.55 KiB) Viewed 34712 times
runtime3.jpg
runtime3.jpg (76.56 KiB) Viewed 34711 times
rikkie_pc
 
Posts: 4
Joined: Wed 4. Feb 2009, 17:37

Re: Software wont installl

Postby dustbro » Thu 28. May 2009, 09:08

same problem here.
Zalman HD160 case running Windows 7 RC 7100
dustbro
 
Posts: 1
Joined: Thu 28. May 2009, 09:05

Re: Software wont installl

Postby IRTrans » Thu 28. May 2009, 22:09

We have just released a new software version that should fix the x64 installation problems that appeared on a few Vista and Windows 7 systems.
Please note that this is not a specific Windows 7 release.

IRTrans
IRTrans
Administrator
 
Posts: 2115
Joined: Mon 21. Apr 2008, 23:32

Re: Software wont installl

Postby sonnybobiche » Mon 22. Jun 2009, 14:11

I am experiencing the same error message with the latest version. (On Windows 7 RC 64 bit)
sonnybobiche
 
Posts: 2
Joined: Mon 22. Jun 2009, 14:04

Re: Software wont installl

Postby IRTrans » Mon 22. Jun 2009, 14:23

No idea why - this release was tested and installs correctly on Windows 7 x64.

IRTrans
IRTrans
Administrator
 
Posts: 2115
Joined: Mon 21. Apr 2008, 23:32

Next

Return to OEM Devices

Who is online

Users browsing this forum: No registered users and 2 guests

cron