Software wont installl

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Software wont installl

Postby cws3020 » Mon 23. Jun 2008, 16:17

I downloaded the IR Trans from you site. I have a zalman hd160 case that has a ir trans receiver in it. My computer is running Vista Home Premium x64. When I run the setup.exe I can not get passed the prequisites of the installation. It tell me to use windows update to download Microsoft Visual C++ Runtime 8.0 x64. I went to the microsoft site and typed this into the download center and all that I came up with was Microsoft Visual C++ 2005 or 2008 Redistributable bundle x64. So I tried installing both of those, but still cant get passed the prequisites screen of the ir trans installation. Any help would be greatly appreciated.

Thank You,

Chris
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Re: Software wont installl

Postby IRTrans » Mon 23. Jun 2008, 19:01

Hi,
you do not need to download these components from Microsoft - the installer will do it on it's own.
However, it will need an internet connection on the PC to do that.

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Re: Software wont installl

Postby cws3020 » Mon 23. Jun 2008, 23:53

It doesnt download the update. It tells me to manually go to windows update and download it myself. Then the install fails. Is there a place where I can manually download the app that the irtrans installer wants me to download and install it myself before running the irtrans installation.
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Re: Software wont installl

Postby IRTrans » Tue 24. Jun 2008, 13:09

Hi,
I have never seen that.

Could you send us a screenshot showing that message ?

If you cannot upload it here in the forum you can send it via Email to support@irtrans.com.

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Re: Software wont installl

Postby rikkie_pc » Mon 20. Apr 2009, 19:42

I have exactly the same problem.
Setup:

VF110 (OrigenAE H6)
Win7 Beta

Strange thing: I had the VF110 installed and running on the same win7 install I'm using right now. After some driver problems (not related to the IRTrans module) I had to recover to a previous recovery point. After that, the VF110 won't install the C++ runtime anymore.
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Re: Software wont installl

Postby rikkie_pc » Mon 20. Apr 2009, 19:50

print screens:
Attachments
runtime.jpg
runtime.jpg (89.96 KiB) Viewed 94661 times
runtime2.jpg
runtime2.jpg (75.55 KiB) Viewed 94664 times
runtime3.jpg
runtime3.jpg (76.56 KiB) Viewed 94663 times
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Re: Software wont installl

Postby dustbro » Thu 28. May 2009, 09:08

same problem here.
Zalman HD160 case running Windows 7 RC 7100
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Re: Software wont installl

Postby IRTrans » Thu 28. May 2009, 22:09

We have just released a new software version that should fix the x64 installation problems that appeared on a few Vista and Windows 7 systems.
Please note that this is not a specific Windows 7 release.

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Re: Software wont installl

Postby sonnybobiche » Mon 22. Jun 2009, 14:11

I am experiencing the same error message with the latest version. (On Windows 7 RC 64 bit)
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Re: Software wont installl

Postby IRTrans » Mon 22. Jun 2009, 14:23

No idea why - this release was tested and installs correctly on Windows 7 x64.

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